Getting correctly positioned on your bike is not something you do every day. But it is something we do every day. Below are some answers to the most commonly asked question about rider positioning sessions, our FITFIRST protocol, frame matching and custom footbed services.

If the answer to your question is not here or you'd just like to know more about our process and services please don't hesitate to call or email us.


What’s your return policy?

Return any of our products--no questions asked--within 30 days of purchase. We even pay return shipping.


Do you ship oversees and to P.O. boxes?

Yes, we’ll ship your package anywhere that can accept deliveries.


Do you have customer service?

Of course! Our friendly and knowledgeable customer services reps are available to answer your questions 24/7/365.